Electrical contractors are never shy about sharing their opinions, so perhaps it shouldn't be surprising that a survey of Electrical Construction & Maintenance (EC&M) readers for a cover story in next month's issue of Electrical Wholesaling touched at least one live nerve — the need for electrical distributors to get back to the basics of customer service.

The responses from the first 180 respondents to the survey offered electrical distributors a snapshot of what's really hacking-off their customers off these days. It also gives some real-world insight into just how concerned end users are about the still-horrendous state of the construction business in many regional markets and shows that electrical contractors and other end users are quite interested in renewable energy and other emerging green technologies.

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Thank-you from the staff of Electrical Marketing.