The recently published Facing the Forces of Change study dominated the program at the 2011 National Association of Wholesaler-Distributors (NAW) Executive Summit, held Jan. 25-27 at the Fairmont Hotel in Washington, D.C.

Published every three years since 1982 by one of NAW's research partners, this year's study, “Decisive Actions for an Uncertain Economy,” focused on business strategies that distributors need to master to grow their businesses in the post-recession era. Guy Blissett of IBM's Institute for Business Value managed this year's Facing the Forces of Change study and conducted four panel discussions with eight distributors at this year's conference. The panels focused on four of the study's key findings: the expanding role of services; differentiating with analytics; leveraging human capital; and the transformative role of information technology.

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Thank-you from the staff of Electrical Marketing.